Your virtual automation team
With so many businesses processes now reliant on technology, integrating and automating the systems and actions involved in these processes drastically increases productivity, reduces cost inefficiencies and creates better ways of working. But many businesses don't know where to start with an automation strategy.
Our Managed Service gives you the expertise to make process automation a competitive advantage. Combining expert consultancy with invaluable day-to-day technical support, our Managed Service ensures automation has a consistent place in your business strategy.
The service includes dedicated Professional Services time on a monthly basis, technical support during business hours (8am-6pm) and monthly innovation meetings to drive and evolve your automation strategy. The benefit of the Managed Services approach is that it's the most cost-effective way to utilise our automation engineers as an extension of your IT team.
Dedicated automation consultancy
Synaptek’s consultants will work with you to identify opportunities to integrate platforms and automate processes so that your business can truly harness the benefits that automation can deliver.
Our Managed Service includes regular brainstorming and strategy development sessions so that your business is always at the forefront of innovation.
On-demand technical support
The Managed Service support package gives you access to a dedicated technical support team who are on hand to assist with issues as and when they arise.
Automated alerting will be embedded into our development so that alerts are routed directly to the Synaptek support team to ensure rapid response resolution.
The Managed Service also includes post-implementation support for moves, adds and changes for all automations, ensuring the benefits to your business are optimised.