Following 10 years delivering innovative digital transformation services under the Spherica Business Solutions brand, we identified the huge business process efficiencies we could deliver using intelligent automation to connect the IT infrastructures we were implementing. Intelligent automation is the future of business but many organisations are yet to embrace the concept and realise the benefits of a truly connected, collaborative workplace.
The decision was made to create a completely new Digital Innovation Division dedicated to delivering the next level of digital transformation through intelligent automation, and so Synaptek was born. We’re on a mission to make everyone’s working day more productive and enjoyable by reducing the time spent on inefficient processes and mundane, repetitive tasks. Our desire to change the way people work for the better drives who we are and what we do. Every day. For every customer.
Our core values
To create a business dedicated to changing ways of working for the better for our customers, we need to live and breathe simple and collaborative ways of working, ourselves. Here are some of the core values we live by to ensure our teams are empowered to be the best they can be and to make work easier for all.
- Relentless innovation
- Engineering excellence
- Bring your whole self to work
- Fly safe
- Own it
We don’t take ourselves too seriously, but we are serious about what we do. We use our ninja icon on the website and in comms because we excel in what we do – and we deliver at lightning pace, albeit without the swords! It’s also our way of saying that we’re more dynamic than your average IT geek!
We believe that through technology we have the power to change working lives, so we live by this mantra in everything we do.
The leadership team
Steve Jennings CCO
Steve has spent more than 25 years in the IT industry delivering solutions that have the customer at the heart. Having started out as a ‘techie’ in the early days of his career, he later moved into business development before becoming a business owner. His passion and eye for understanding challenging projects and identifying the expertise necessary to deliver solutions that deliver what they promise, very much feeds the culture across the business. He encourages disruptive thinking and inspires his teams to continually innovate and be the best they can be.
Nick Apps CTO
Nick has 20 years of experience within the IT industry where he’s been responsible for the design and implementation of complex environments, from small businesses right through to global enterprises. His expertise and commitment to delivering the highest standard of work are second to none. He’s passionate about disruptive technology and is always looking for ways to innovate processes to benefit the customer.
Craig Ellis Head of Innovation
It was Craig’s passion for putting technology to work to solve complex issues that led to the creation of Synaptek.
He cut his teeth at IBM followed by Deutsche Bank, before recognising a desire to step out of the world of the tech goliaths and put his skills into a role that could shape the future of work. Craig puts his talent for finding new and innovative ways to fix process pain points, and is now steering our innovation roadmap as Head of Innovation.
What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring! We’re a progressive business at PerfectHome, and we’re keen to invest in exciting technologies that help us to improve our customer experience. In under a month, our small electrical items delivery process has been revolutionised.
We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.
Synaptek shares our vision for a connected world that makes work easier for everyone. We’ve been impressed by the team’s technical knowledge and deep understanding of intelligent automation, so much so that we invited them to join our Solutions Gallery: a showcase of automation solutions from carefully selected partners that will add value to our customers’ businesses. The automated NOC solution they’re showcasing is a real game-changer that will transform network operations in any business.
Synaptek has created an exciting proposition in an emerging and potentially huge market. At Virgin Trains, we are constantly looking at innovative technologies that will improve the experience of our customers and we see Synaptek’s intelligent workflow automation as a key way of achieving that. Our partnership with Synaptek will help us accelerate the speed at which we do business and drive additional value from our already successful digital transformation programme.