Building the future together
AI and intelligent automation are the hottest topics in the world of work, but many businesses we’ve worked with don’t know how to move forward with a transformation strategy. That’s where we come in. We offer a variety of service packages to suit your needs, from one-time automation projects to a full Managed Service that gives you a virtual automation team.
We pride ourselves on our ability to get under the skin of what your business needs. We then develop tailored automation solutions that can truly benefit your organisation and your employees by streamlining repetitive business processes, increasing productivity and transforming collaboration throughout your business.
The Synaptek vision is to supercharge the world of work through the power of technology and be a force for good in the workplace. Everything we do is designed to revolutionise ways of working to benefit everyone.
Innovative strategy & process design
We work with best-in-class technology partners to tackle common business issues and enable enhanced collaboration across businesses. We identify your pain points and design solutions that address these in innovative and disruptive ways. This could mean delivering a complete technology stack to fully digitalise your business, or we can work with your existing platforms and legacy systems to create more efficient ways of working in line with your business strategy.
This is more than digital transformation. By bringing together people, processes and applications, we can deliver profitable change. From streamlining HR onboarding to automating everyday service desk tasks, whatever the problem we can design a solution that’s right for you.
Focused implementation & expert training
The success of any change process is only as good as the people delivering it, so we understand the importance of engaging employees in any business transformation. We like to consider ourselves an extension of your team so we don’t just implement and run! We work with you to embed new ways of working to deliver real benefits quickly and guide everyone involved on the journey to a more collaborative way of working.
Change is always a challenge to manage, but engaging and training teams at every stage will encourage successful adoption. Automation is not about replacing your best people with technology; it’s about streamlining repetitive tasks to empower your best people to use their skills for more value-added tasks. With implementation support and thorough training, everyone can embrace the change.
Our Managed Service: Your Virtual Automation Team
Our Managed Service gives you the expertise to make process automation a competitive advantage. Combining expert consultancy with invaluable day-to-day technical support, our Managed Service ensures automation has a consistent place in your business strategy.
The service includes dedicated Professional Services time on a monthly basis, technical support during business hours (8am-6pm) and monthly innovation meetings to drive and evolve your automation strategy. The benefit of the Managed Services approach is that it's the most cost-effective way to utilise our automation engineers as an extension of your IT team.
Ongoing automation strategy consultancy
Synaptek’s consultants will work with you to identify opportunities to integrate platforms and automate processes so that your business can truly harness the benefits that automation can deliver.
Our Managed Service includes regular brainstorming and strategy development sessions so that your business is always at the forefront of innovation.
On-demand technical support
The Managed Service support package gives you access to a dedicated technical support team who are on hand to assist with issues as and when they arise.
Automated alerting will be embedded into our development so that alerts are routed directly to the Synaptek support team to ensure rapid response resolution.
The Managed Service also includes post-implementation support for moves, adds and changes for all automations, ensuring the benefits to your business are optimised.
Whether you need a one-off automation project delivered at speed or are looking for a more strategic solution that puts automation at the heart of your business strategy, we will design a package that’s right for you. The table below provides an overview of the different service options available. For bespoke packages, please get in touch.
What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring! We’re a progressive business at PerfectHome, and we’re keen to invest in exciting technologies that help us to improve our customer experience. In under a month, our small electrical items delivery process has been revolutionised.
We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.
Synaptek shares our vision for a connected world that makes work easier for everyone. We’ve been impressed by the team’s technical knowledge and deep understanding of intelligent automation, so much so that we invited them to join our Solutions Gallery: a showcase of automation solutions from carefully selected partners that will add value to our customers’ businesses. The automated NOC solution they’re showcasing is a real game-changer that will transform network operations in any business.
Synaptek has created an exciting proposition in an emerging and potentially huge market. At Virgin Trains, we are constantly looking at innovative technologies that will improve the experience of our customers and we see Synaptek’s intelligent workflow automation as a key way of achieving that. Our partnership with Synaptek will help us accelerate the speed at which we do business and drive additional value from our already successful digital transformation programme.
Automation is becoming increasingly popular within businesses due to its ability to save time and reduce costs. With intelligent automation systems in place, even the most complex tasks can be automated to save time and resources across all areas of business.
The Synaptek vision is to help businesses reach their full potential and efficiency through the power of automated technology and digital innovation. By automating everyday service tasks, we can help you utilise the power of automation and work alongside you to reach your objectives. Instead of drowning your staff in repetitive tasks, they could be using their skills for more valuable tasks instead.