Professional Services

We pride ourselves on our ability to get under the skin of what your business needs. We then develop tailored automation solutions that can truly benefit your organisation and your employees by streamlining repetitive business processes, increasing productivity and transforming collaboration throughout your business.

The Synaptek vision is to supercharge the world of work through the power of technology and be a force for good in the workplace. Everything we do is designed to revolutionise ways of working to benefit everyone.

We work with best-in-class technology partners to tackle common business issues and enable enhanced collaboration across businesses. We identify your pain points and design solutions that address these in innovative and disruptive ways. This could mean delivering a complete technology stack to fully digitalise your business, or we can work with your existing platforms and legacy systems to create more efficient ways of working in line with your business strategy.

This is more than digital transformation. By bringing together people, processes and applications, we can deliver profitable change. From streamlining HR onboarding to automating everyday service desk tasks, whatever the problem we can design a solution that’s right for you.

The success of any change process is only as good as the people delivering it, so we understand the importance of engaging employees in any business transformation. We like to consider ourselves an extension of your team so we don’t just implement and run! We work with you to embed new ways of working to deliver real benefits quickly and guide everyone involved on the journey to a more collaborative way of working.

Change is always a challenge to manage, but engaging and training teams at every stage will encourage successful adoption. Automation is not about replacing your best people with technology; it’s about streamlining repetitive tasks to empower your best people to use their skills for more value-added tasks. With implementation support and thorough training, everyone can embrace the change.

Synaptek’s consultants will work with you to identify opportunities to integrate platforms and automate processes so that your business can truly harness the benefits that automation can deliver.

Our Managed Service includes regular brainstorming and strategy development sessions so that your business is always at the forefront of innovation.

The Managed Service support package gives you access to a dedicated technical support team who are on hand to assist with issues as and when they arise.

Automated alerting will be embedded into our development so that alerts are routed directly to the Synaptek support team to ensure rapid response resolution.

The Managed Service also includes post-implementation support for moves, adds and changes for all automations, ensuring the benefits to your business are optimised.