Subscribe today!

Do you want to hear our very latest news and tips from the world of IT? We have a passion and commitment to deliver the future of work by connecting people, processes and technology across organisations to revolutionise ways of working. We possess a wealth of knowledge from the world of IT that we would like to share with you. You can check out our SynaptekPULSE page to read more about what we have to say, but if you would like to be updated with our latest insightful and engaging content directly to your inbox, subscribe today to register for your monthly newsletter.

From the archives

We have sent some engaging content this year packed with insightful tips and advice to help businesses in their journey towards automation success. There’s still much more to come, check out our newsletter archive.

August Newsletter 2022

In this month’s newsletter, we shared our eBook which features a bundle of insightful resources to showcase how your existing IT processes can be revolutionised to save your IT and HR Teams valuable time, reduce heavy admin burden and improve employee experience. Inside you’ll find:

👉BLOG: How Intelligent Automation Revolutionises HR Processes
👉CASE STUDY: Automating Employee Lifecycle processes
👉BLOG: How automation can help amid ‘The Great Resignation’
👉FREE TRIAL: Find out how to Claim your FREE onboarding automation!

Check it out, download the newsletter today!

Great Resignation Blog image Synaptek

July Newsletter 2022

According to a recent Gartner report, 60% of HR Leaders are now significantly concerned about employee turnover. Check out our blog, ‘How can IT automation help amidst The Great Resignation’.

Whilst The Great Resignation is very topical among organisations, we thought that we’d help alleviate some of the challenges that come with employee lifecycle processes. In this month’s newsletter, we were offering a free employee onboarding trial to automate some of the tasks required to streamline processes and ensure that new recruits are efficient from day one. Our free trial is still available – Find out more here!

Network Automation blog

June Newsletter 2022

In this newsletter, we shared our most recent blog post, ‘5 reasons why network automation is vital’ where we outline the multitude of benefits that can be delivered through network automation. Read the full blog in the newsletter.

We also shared recent recordings from our webinar page, which featured our ‘Reimagining Employee Wellbeing’ webinar presented for the Slack Community. This insightful webinar featured some inspirational guest speakers including Yiannis Maos, CEO and Founder of Birmingham Tech and Dan Hoff-Rodrigues, Founder of CX Squared Talent Solutions, who share their experiences of how technology has enabled them to monitor the wellbeing of their employees whilst operating in remote-working environments.

We also featured a recording of our live demo presented at this year’s Public Technology Live event alongside our strategic partner, Workato. The presentation shows how organisations can use automation to streamline their HR onboarding processes.

Download the newsletter to find out more.

Automation research blog

May Newsletter 2022

In our May newsletter, we introduced our latest blog, ‘A pragmatic approach to automation avoids costly mistakes’. This follows our automation conundrum research which found that although automation is on the agenda for over 90% of organisations, few have actually invested in the technology due to a lack of knowledge.

In this blog we’ve outlined some key findings from the research and on how to overcome the barriers preventing automation success.

The newsletter also provided details of a webinar we hosted, ‘Reimagining Employee Engagement’, which focussed on how technology including Slack, a business communication tool, can help bridge the gaps in remote-working environments. You can now watch this webinar on-demand here.

Download the newsletter to find out more.

April Newsletter 2022

Check out our latest episode in The Automation Conundrum podcast series, ‘Automation and Employee wellbeing’. This is one not to be missed with two influential guest speakers, including: Ben Williams, Co-founder of Loopin, an innovative people engagement platform, and Yiannis Maos, Founder and CEO of Birmingham Tech, a not-for-profit organisation created to help connect and elevate the tech community in the West Midlands.

The podcast conversation centres around how technology helps bridge the physical gap between our teams in the era of hybrid working. Download the newsletter to hear the podcast!

In this newsletter, we also shared a tongue-in-cheek video production our parent company had to put together for an award ceremony. Download the newsletter to see the video alongside the blog, ‘Lights, Camera, Automate IT!’, to see what we mean when we say, “We don’t take ourselves too seriously, but we are very serious about what we do”!

Digital Handshake square

March Newsletter 2022

This month we were delighted to be back out on the road and to be presenting at the Public Technology Live event alongside our parent company, Spherica and our strategic partner, Workato. Our presentation and live demonstration, The Automation Conundrum, was all about how integration and automation are revolutionising business processes. If you’d like to check out the main themes and messages of the presentation, you can watch our on-demand webinar.

We also featured our virtual forest to celebrate International day of Forests! We shared a shocking statistic to emphasise the need for action, which is why we’re delighted to be planting trees through the inspirational More:Trees organisation, who are working with local communities to help restore healthy forests and reduce extreme poverty. You can find out more about More:Trees here and read more on our Social Values here.

Download the newsletter to find out more.

February Newsletter 2022

Download this month’s newsletter to see our guest blog from Workato! The blog summarises The Automation Conundrum research piece which can be easily digested in the short blog highlighting the key insights.

We have also shared an on-demand recording of The Automation Conundrum webinar we hosted last month. You can watch the recording at your leisure here.

This month, we also launched our #THEHEARTOFUS campaign, a feature that showcases the people who make our business brilliant! This month’s theme was ‘healthy body, healthy mind. Check it out here.

Download the newsletter to read more.

January Newsletter 2022

We kickstarted the year with The Automation Conundrum webinar hosted alongside two other technology innovators, including our strategic business partner, Workato, and our parent company, Spherica.

The webinar follows The Automation Conundrum research we conducted which delved into detail on how digital transformations were impacted as a result of the pandemic.

Download the newsletter to find out more, or alternatively, you can watch the full webinar here.

December Newsletter 2021

This year, we are pleased to announce that we invested our Christmas budget into planting a forest of trees to help lessen our impact on the world around us.

We were delighted to support the More:Trees initiative and will continue to plant more trees with every enquiry receive. Find out how this great cause is helping local communities to restore healthy forests and reduce extreme poverty here.

You can also see our business social values here to see how else we’re working on offsetting our Carbon Footprint with our parent company, Spherica.

In this month’s newsletter, we also had a bit of fun with our festive campaign to showcase how automation can make your 2022 easier. Check it out and see some insightful case studies demonstrating how we’ve helped three organisations to move their business processes onto the nice list!

Download the newsletter now to find out more!

The Automation Conundrum

November Newsletter 2021

This month’s newsletter featured an insightful research report that our parent company, Spherica, commissioned with our iPaaS partner, Workato. The report shows the findings of a survey we conducted to help us identify where organisations are in their digital transformation journeys, and if process automation is on the roadmap for addressing manual process pain points.

Although the research was based on Public Sector organisations, we’re noticing the same trends in the Private Sector too, so it’s worth a read!

Download the newsletter to see, ‘The Automation Conundrum: Research Report’.

September Newsletter 2021

This month’s newsletter introduced, ‘Automation and the citizen experience’, the second episode of The Automation Conversation podcast!

Tune in to this insightful conversation featuring three technology thought leaders who discuss how automation truly transforms the way organisations deliver experiences to exceed customer and employee expectations.

We were delighted to have been joined by host, Karl Nicholson,  Steve Jennings, Managing Director of Spherica, and Stuart Mackcracken, Head of CBO at Rail Delivery Group.

We were also proud to announce that our CIO, Karl Nicholson, has been named ‘Tech Leader of the Year’ at the Birmingham Tech Week Awards Ceremony! Read more about why Karl is such a deserving winner in our newsletter.

September Newsletter 2021

We are delighted to launch The Automation Conversation, in collaboration with our parent company, Spherica, and the official podcast of Birmingham Tech Week.

In this engaging episode, ‘Simplifying Automation’, Karl Nicholson, is joined by the inspirational Jessica Figueras, Founder of Hither Strategy, Vice-Chair at UK Cyber Security Council and recently named in Computer Weekly’s Most Influential Women in Tech!

Hear Jessica share her unique insights into why the automation conversation needs to be prioritised to overcome the barriers to recovery and growth that organisations face in the new future of work.

August Newsletter 2021

This month, we were delighted to announce that our parent company, Spherica, have recently been named as a supplier on Crown Commercial Service’s ‘Technology Services 3’ (TS3) framework. Find out why SMEs deliver something different in our blog, ‘When David Complements Goliath‘.

We also invited readers to join our second Birmingham Slack Community Chapter Event, ‘Workflow to your Destination!‘ Watch the full webinar here.

We were also excited to share that our very own Karl Nicholson has won the Future Faces Chamber of Commerce Technology and Innovation Award 2021! See why Karl is such a deserving winner and in this profile piece, ‘Thinking differently to make a difference‘.

July Newsletter 2021

In this newsletter, we shared our Automation Conversation presentation, a sharable slide deck designed to help simplify the journey to getting your automation strategy right. Identifying the best solution to address your unique process pain points and deliver greater efficiency, better user experiences and lower costs can be a minefield. Download our editable presentation.

We were also delighted to share that we’ve embarked on a carbon assessment with our parent company, Spherica, and are delighted to have received our carbon assessed certificate from Carbon Footprint. Read more about our social values here.

You can also see our latest webinar recording from the first-ever Birmingham Slack Community Chapter Event! Watch the webinar in our newsletter and find out how you can join the Slack community, a great forum to share ideas and solve challenges with like-minded tech experts.

June Newsletter 2021

In this month’s newsletter, see our exciting launch news with the introduction of Qualia, the Intelligent Service Management system that sits at the core of our managed service.

Check out our explainer video to see how Qualia enables us to reinvent the IT Managed Service model and deliver more for customers. We have also shared our press release detailing the launch and development process of our new Service Management system which we custom-built.

You can also see an engaging demonstration of Qualia in action at this year’s Zenoss GalaxZ21 online exhibition.

May Newsletter 2021

This month was all about intelligent automation and we were delighted to see our iPaaS partner, Workato, deliver the first-ever Automate Conference that had over 11,000 people sign up.

Read our latest blog, ‘How intelligent automation revolutionises HR processes’, which details how process automation transforms employee lifecycle management to improve employee experiences, remove mundane, repetitive service desk tasks and reduce IT service costs. There’s also a short Doodly explainer video. Watch now to find out more!

April Newsletter 2021

In this newsletter, we announced that we were sponsoring and attending Zenoss’ GalaxZ21 AIOps and IT monitoring event of the year. You can view our video presentation here, where you’ll see our CIO, Karl Nicholson, presenting something exciting – ‘A revolution in IT managed Services’.

We also shared our latest whitepaper, ‘Why we need to stop talking about automation’, where we address why we need to change the conversation around automation, and what steps businesses can take to implement a successful automation strategy.

Download the newsletter to see the whitepaper and find out why we think businesses need to change their automation conversation.

March Newsletter 2021

Download this newsletter to receive your free Automation Success Kit! This ten-step guide provides an insightful number of tips and advice to help you in your journey towards automation success. Discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers. Download the newsletter today to receive your automation roadmap.

We also attended the UK Digital Enterprise Virtual Festival! You can watch our CIO, Karl Nicholson, present an engaging session, Your Automation Strategy: Beyond RPA’. Watch the webinar here.

February Newsletter 2021

This month, we were excited to share our engaging webinar, ‘Your automation strategy: Beyond RPA’, which was presented at this year’s Digital Enterprise Festival.

See Karl Nicholson, our CIO, discuss why we need to change the automation conversation in order to avoid costly investment in the wrong solutions.

Download our newsletter to check out the video and see our blog, ‘Simplifying the automation conversation’.

January Newsletter 2021

In case you missed us at the ‘AIOps Perspective Online Summit’, download the newsletter to see our presentation where we joined Zenoss, our strategic partner, to share our insights on what’s driving the rapid rise of AIOps.

We also shared our editorial, ‘The future of work: Beyond RPA’, which was featured in ChamberLink Magazine and discusses why business automation must go beyond RPA.

Download the newsletter today to see our insightful webinar and feature.