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From the archives

We have sent some engaging content this year packed with insightful tips and advice to help businesses in their journey towards automation success. There’s still much more to come, check out our 2021 newsletter archive.

The Automation Conundrum

November Newsletter 2021

This month’s newsletter featured an insightful research report that our parent company, Spherica, commissioned with our iPaaS partner, Workato. The report shows the findings of a survey we conducted to help us identify where organisations are in their digital transformation journeys, and if process automation is on the roadmap for addressing manual process pain points.

Although the research was based on Public Sector organisations, we’re noticing the same trends in the Private Sector too, so it’s worth a read!

Download the newsletter to see, ‘The Automation Conundrum: Research Report’.

September Newsletter 2021

This month’s newsletter introduced, ‘Automation and the citizen experience’, the second episode of The Automation Conversation podcast!

Tune in to this insightful conversation featuring three technology thought leaders who discuss how automation truly transforms the way organisations deliver experiences to exceed customer and employee expectations.

We were delighted to have been joined by host, Karl Nicholson,  Steve Jennings, Managing Director of Spherica, and Stuart Mackcracken, Head of CBO at Rail Delivery Group.

We were also proud to announce that our CIO, Karl Nicholson, has been named ‘Tech Leader of the Year’ at the Birmingham Tech Week Awards Ceremony! Read more about why Karl is such a deserving winner in our newsletter.

September Newsletter 2021

We are delighted to launch The Automation Conversation, in collaboration with our parent company, Spherica, and the official podcast of Birmingham Tech Week.

In this engaging episode, ‘Simplifying Automation’, Karl Nicholson, is joined by the inspirational Jessica Figueras, Founder of Hither Strategy, Vice-Chair at UK Cyber Security Council and recently named in Computer Weekly’s Most Influential Women in Tech!

Hear Jessica share her unique insights into why the automation conversation needs to be prioritised to overcome the barriers to recovery and growth that organisations face in the new future of work.

August Newsletter 2021

This month, we were delighted to announce that our parent company, Spherica, have recently been named as a supplier on Crown Commercial Service’s ‘Technology Services 3’ (TS3) framework. Find out why SMEs deliver something different in our blog, ‘When David Complements Goliath‘.

We also invited readers to join our second Birmingham Slack Community Chapter Event, ‘Workflow to your Destination!‘ Watch the full webinar here.

We were also excited to share that our very own Karl Nicholson has won the Future Faces Chamber of Commerce Technology and Innovation Award 2021! See why Karl is such a deserving winner and in this profile piece, ‘Thinking differently to make a difference‘.

July Newsletter 2021

In this newsletter, we shared our Automation Conversation presentation, a sharable slide deck designed to help simplify the journey to getting your automation strategy right. Identifying the best solution to address your unique process pain points and deliver greater efficiency, better user experiences and lower costs can be a minefield. Download our editable presentation.

We were also delighted to share that we’ve embarked on a carbon assessment with our parent company, Spherica, and are delighted to have received our carbon assessed certificate from Carbon Footprint. Read more about our social values here.

You can also see our latest webinar recording from the first-ever Birmingham Slack Community Chapter Event! Watch the webinar in our newsletter and find out how you can join the Slack community, a great forum to share ideas and solve challenges with like-minded tech experts.

June Newsletter 2021

In this month’s newsletter, see our exciting launch news with the introduction of Qualia, the Intelligent Service Management system that sits at the core of our managed service.

Check out our explainer video to see how Qualia enables us to reinvent the IT Managed Service model and deliver more for customers. We have also shared our press release detailing the launch and development process of our new Service Management system which we custom-built.

You can also see an engaging demonstration of Qualia in action at this year’s Zenoss GalaxZ21 online exhibition.

May Newsletter 2021

This month was all about intelligent automation and we were delighted to see our iPaaS partner, Workato, deliver the first-ever Automate Conference that had over 11,000 people sign up.

Read our latest blog, ‘How intelligent automation revolutionises HR processes’, which details how process automation transforms employee lifecycle management to improve employee experiences, remove mundane, repetitive service desk tasks and reduce IT service costs. There’s also a short Doodly explainer video. Watch now to find out more!

April Newsletter 2021

In this newsletter, we announced that we were sponsoring and attending Zenoss’ GalaxZ21 AIOps and IT monitoring event of the year. You can view our video presentation here, where you’ll see our CIO, Karl Nicholson, presenting something exciting – ‘A revolution in IT managed Services’.

We also shared our latest whitepaper, ‘Why we need to stop talking about automation’, where we address why we need to change the conversation around automation, and what steps businesses can take to implement a successful automation strategy.

Download the newsletter to see the whitepaper and find out why we think businesses need to change their automation conversation.

March Newsletter 2021

Download this newsletter to receive your free Automation Success Kit! This ten-step guide provides an insightful number of tips and advice to help you in your journey towards automation success. Discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers. Download the newsletter today to receive your automation roadmap.

We also attended the UK Digital Enterprise Virtual Festival! You can watch our CIO, Karl Nicholson, present an engaging session, Your Automation Strategy: Beyond RPA’. Watch the webinar here.

February Newsletter 2021

This month, we were excited to share our engaging webinar, ‘Your automation strategy: Beyond RPA’, which was presented at this year’s Digital Enterprise Festival.

See Karl Nicholson, our CIO, discuss why we need to change the automation conversation in order to avoid costly investment in the wrong solutions.

Download our newsletter to check out the video and see our blog, ‘Simplifying the automation conversation’.

January Newsletter 2021

In case you missed us at the ‘AIOps Perspective Online Summit’, download the newsletter to see our presentation where we joined Zenoss, our strategic partner, to share our insights on what’s driving the rapid rise of AIOps.

We also shared our editorial, ‘The future of work: Beyond RPA’, which was featured in ChamberLink Magazine and discusses why business automation must go beyond RPA.

Download the newsletter today to see our insightful webinar and feature.