We were delighted to be able to use the prestigious Zenoss GalaxZ21 AIOps event to exclusively introduce Qualia, our customer built, innovative new Intelligent Service Management system.
Find out how Qualia combines powerful integration with AI, machine learning and intelligent automation to deliver a revolution in IT Ops management.
Turning IT services from reactive to proactive
Qualia has been developed by our talented engineers who worked tirelessly during lockdown to design a system that ensures we can support its customers with better, faster and more robust IT services, which is vital in these challenging and unpredictable times.
Combining powerful platform integration with advanced AI, Machine Learning and Intelligent Process Automation, Qualia reduces human touch-points and simplifies the complexity in modern IT environments, enabling IT operations to be more proactive than reactive.
It ensures optimal IT service health by automatically troubleshooting, diagnosing and fixing issues to reduce costly system downtime and deliver more responsive and consistent end-user experiences. Common requests that consume valuable IT resources, such as software installs and password resets, are automated, significantly reducing repetitive, manual tasks and the costs of service delivery.